Delhi govt to set up 26 Karmika Sewa Kendras to register workers

The development comes amid recent protests by workers demanding wage revisions in Noida and Gurugram, noted in the article as context for the announcement.

Mobile KSK units will extend reach to remote areas, while static KSKs will serve urban and semi-urban areas. Self-service kiosks will be installed at the KSKs to facilitate access.

Officials said the KSKs will operate as AI-enabled digital service hubs with minimal manual intervention. Registration, renewal, and application disposal are expected to be automated, and worker data will be tracked for benefits such as medical check-ups, welfare kits, and direct benefit transfers in real time.

The KSKs will offer formal worker registration and labour card renewal, with records integrated into both state and national databases.

Workers will be provided with a user-friendly mobile application to access KSK services online.

As part of the project, the agency will establish 39 labour chowks — three in each of Delhi’s 13 revenue districts — to facilitate access to employment opportunities and provide basic amenities such as sanitation, drinking water, first aid, and welfare-related services.

The Delhi Building and Other Construction Workers Welfare Board (DBOCWWB) has started the process to hire an agency to design, develop and operate 13 static and 13 mobile KSKs in Delhi. Deployment will be phased, prioritising areas with greater need before expanding citywide.

The Delhi government announced plans to set up 26 Karmika Sewa Kendras (KSKs) across the city to facilitate registration of about 3,000,000 construction workers, particularly in unorganised sectors. The project, costing over ₹25.41 crore, will be based on the Passport Sewa Kendra framework to improve welfare delivery.